Last Minute Zojirushi Mr. Bento Stainless Steel Lunch Jar

Over All Rating Reviews :

I ordered a Mr. Bento for my wife for Christmas, after reading so many positive reviews here on Amazon. She loves it! Her soup stays hot, and warms whatever sits above it. She has to be careful packing items she wants to stay cold.
Shortly after she began using it, the little bowl that sits on top broke for no apparent reason (she does not put it in the dishwasher). I called the customer service number listed at the Zojirushi American Corporation web page http://www.zojirushi.com/ . All they needed was an email or fax of the invoice (I cut and pasted the printable page Amazon from my Amazon account for that order as a Word document) sent to them. They are mailing a free (they are paying postage too) replacement. On the phone they were the most polite people I have ever dealt with! We will enjoy doing business with them again. Highly recommended!

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