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Attitude - Some days work sucks! But to a person that needs an attitude adjustment every day makes it that much worse, so much that you wonder if he/she made the right choice in careers. I am a strong believer in trying to limit the amount of negative things you say out in the open especially around clients. If you are always complaining, whining and criticizing something or some one, it is simple you are sucking the life out of people and making yourself a chore for anyone to be around. If you have that many things to be in a negative puddle about get a therapist or enlist the advice of a friend on your personal time. Clients, co-workers and bosses don't need to hear about your unraveling personal life they have things of their own on their mind. So if you are one of these people please be considerate and actively try to prevent your lips from moving in the direction of being a constant complainer and whiner it makes you hard to work with and people will not want to work with you in the future.If you are the fortunate one that has to tell the annoying person off, in a positive way simply state that you do not think you have the time to be able to assist him/her with her woes, because you are working! Then lightly suggest she see a therapist, they are very in right now anyway! Clients can certainly pick up on discomfort between two co-workers as much as you think you are hiding it they are smart they know, so if this person is you stop your nonsense and be respectful to others, if you have to deal with some one like this, nip it fast your clients will thank you for it.
Annoying - Well the above fits in to this category brilliantly but, I am talking about habits. This is my biggest problem - my stuff (yes I am picky about it and very territorial) I will lend anyone anything if they ask, take care of it and always put it back. Now we have all been guilty of it (even me on a busy Saturday) when you have a client and for what ever reason the comb, clip, cape is not in plain view and you just grab someone else's. And chances are they are on lunch or some where else. It happens but that does not give you and excuse to continually doing it. When you start look at your schedule make sure you have all you stuff before the client walks in (it is annoying for the client to sit and have to wait while you look for your equipment) If you are prone to having your stuff taken keep it on your person. I have a scissor holster that holds combs, clips and I have a special cutting cape that I simply hide in a stylish box with a lid that also houses my brushes. People tend not to take things if they are out of sight.
Troublesome - Avoid troublesome actions. Stealing product, money from the till any thing belonging to a client (even if it was left behind all attempts should be made to return it to them) or anything belonging to a co-worker. Stealing will have nasty karma attached to it, do it enough and eventually you will get caught. That kind of information to have attached to your name is embarrassing, and unprofessional. Not eating. Giving up or having your lunch time taken from you just so you can squeeze another client in is wrong!
ATTENTION OWNERS AND MANAGERS. Lunch time and breaks are a right not a privilege· We get hungry even if there are more walk-ins. It is a proven fact that staff who eats and has breaks (our rights) performs better, makes less mistakes and will not curse your name nearly as much! So let us eat. And please make it at a reasonable time. If I start work at 10 am and get off at 6pm I want my lunch some where between 12-2 not an hour before I go home It should be at lunch! As an employee your health is not worth risking for a job - Owners: feel free to miss lunch for the sake of another client it is your business you have the most invested but you should not expect any of your employee's to do so. Every one should give their body fuel and water. Your body is your temple and should take care of it as much as you possible can. We are in a profession where we burn calories all day long because it is such a physical job and we are standing the majority of the day. So if you think a bagel and cream cheese will do you until the later part of the day you are wrong and I know many of us do this and have for years myself included but, trust me I am healthier and happier at work when I get to feed the body that makes me the money! And deal with situations when they arise to help relax the mind to help deal with others.
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